Last Updated: [18/02/2023]
INFORMATION WE COLLECT
1.1 Personal Information When you place an order or create an account with us, we may collect personal information, including but not limited to:
- Full name
- Contact information (e.g., email address, phone number, shipping address)
- Payment details (processed securely through third-party payment processors)
- Billing information
- Account login credentials
1.2 Automatically Collected Information We may also automatically collect certain information about your device and usage of our website, including:
- IP address
- Browser type and version
- Operating system
- Date and time of access
- Pages visited and actions taken on our website
USE OF INFORMATION
2.1 Order Processing and Customer Service We use the personal information you provide to process your orders, arrange shipments, and communicate with you regarding your purchases. This includes sending order confirmations, tracking information, and responding to your inquiries or customer service requests.
2.2 Marketing Communication With your consent, we may use your contact information to send you promotional emails or newsletters about our latest products, offers, and updates. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
2.3 Legal Compliance We may use your personal information to comply with applicable laws, regulations, or legal processes, such as responding to lawful requests, conducting audits, and enforcing our rights or protecting our users.
3.1 Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other related services. These service providers are obligated to keep your information confidential and only use it for the purposes specified by us.
3.2 Business Transfers In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity or its advisors as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control.
3.3 Legal Requirements We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or subpoena.
4.1 Protection Measures We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4.2 Account Security It is your responsibility to keep your account login credentials confidential and secure. Please notify us immediately if you suspect any unauthorized access to your account or any other security breach.
5.1 Access, Correction, and Deletion You have the right to access, update, correct, or delete your personal information in our records. You can do so by logging into your account or contacting us directly. We will make reasonable efforts to fulfill your request, subject to any legal or legitimate business requirements.